Feedback for Trainees

Available to: All Cohorts 

This module has been created so that all who either provide or receive feedback are clear on what the expectations are during a trainee’s learning journey.

Developing effective communication skills

Available to: All Cohorts

(New version)

– Effective communication is important for health care providers to protect their patients, save on costs, and increase day-to-day operating efficiency. Meanwhile, patients benefit from increased access to their medical histories, which reduces chances of medical errors.

Skill Level: Beginner

Helping patients make informed decisions

Available to: All Cohorts 

– Clinicians need to communicate information about risk to patients on a daily basis. Often this requires analysing and conveying complex numerical information. But few clinicians have any training in how to do this effectively.

This module is designed to help clinicians develop and refine the skills required to talk effectively about the benefits and risks of treatment options with patients.

 

Skill Level: Beginner

Introduction to communicating in teams

Available to: FRANZCOG Trainees 

– In medical training, it is easy to become focussed on the medical, technical and knowledge aspects of performing your job. Communication is often perceived to be a ‘soft’ skill, however, it can be taught and learned like a technical skill, and can have more of an impact on adverse patient events than technical skills.

This module examines a range of strategies for effective communication within teams.

 

Skill Level: Beginner

Patient-centred communication

Available to: FRANZCOG Trainees 

– This module covers the importance of patient-centred communication and outlines some of the barriers to achieving patient-centred communication. It also discusses the differences between sympathy and empathy, and concludes with a guide on how to have crucial conversations including open disclosure and breaking bad news.

 

Skill Level: Beginner

Operating with respect

Available to: All Cohorts 

– This module has been developed by the Royal Australasian College of Surgeons (RACS) and shared with the Royal Australian and New Zealand College of Obstetricians and Gynaecologists (RANZCOG) to support an ongoing commitment in promoting appropriate behaviours in surgical practice and training.

The importance of improving a work environment to one that is psychologically safe for both clinicians and patients will ultimately result in safer care for patients, better standards of surgical training and service provision.

 

Skill Level: Beginner